Terms & Conditions

When ordering a service from with SailFinSoftware the following terms and conditions listed on this page are applicable.

DEFINITIONS

The Client: The company or individual requesting the services of SailFinSoftware.
SailFinSoftware: Primary designer / site owner & employees or affiliates.

 

GENERAL

SailFinSoftware will carry out work where an agreement is provided by either email, telephone or in person. An ‘order’ is deemed to be a written or verbal contract between SailFinSoftware and the client, this includes telephone and email agreements.

 

WEBSITE DESIGN / SOCIAL MANAGEMENT / REPUTATION MANAGEMENT

Whilst every endeavour will be made to ensure that the website and any scripts or programs are free of errors, SailFinSoftware cannot accept responsibility for any losses incurred due to program malfunction, the website or any part of it.
The website, graphics and any programming code remain the property of SailFinSoftware or their respective copyright holders.
Any scripts, cgi applications, php scripts, or software (unless specifically agreed) written by SailFinSoftware remain the copyright of SailFinSoftware or their respective copyright holders and may only be commercially reproduced or resold with the permission of SailFinSoftware.
SailFinSoftware cannot take responsibility for any copyright infringements caused by materials submitted by the client or otherwise. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.

Any additions to the brief will be carried out at the discretion of SailFinSoftware and where no charge is made by SailFinSoftware for such additions, SailFinSoftware accept no responsibility to ensure such additions are error free and reserve the right to charge an according amount for any correction to these or further additions.

The client agrees to make available as soon as is reasonably possible to SailFinSoftware all materials required to complete the site / service to the agreed standard and within the set deadline. SailFinSoftware will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines. SailFinSoftware will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner. SailFinSoftware will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents. SailFinSoftware will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.

 

DATABASE, APPLICATION AND OTHER WEB BASED WORK

SailFinSoftware cannot take responsibility for any losses incurred by the use of any software created for the client. Whilst every care has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use. The client is expected to test fully any application or programming relating to a site developed by SailFinSoftware before being made generally available for use. Where “bugs”, errors or other issues are found after the site is live, SailFinSoftware will endeavour (but is not obliged to) to correct these issues to meet the standards of function outlined in the brief.

 

COMPATIBILITY

SailFinSoftware will endeavour to ensure that any developed/designed site or application will function correctly on the server when it is initially installed and that it will function correctly when viewed with the web browsing software to an acceptable level with the past 2 versions of  Internet Explorer, Google Chrome and Firefox browsers. SailFinSoftware can offer no guarantees of correct function with all browser software.

 

WEBSITE HOSTING

Whilst [site name] provides website hosting services, no guarantees can be made as to the availability or interruption of this service. [site name] cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss. SailFinSoftware reserves the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial, and also to terminate the hosting service should the necessity arise.

 

IF YOU ARE UN HAPPY WITH OUR WORK

Anyone who experiences a problem with their web service should raise the matter directly using our online contact form to do so, giving sufficient information to locate the material (such as an url) and clearly outlining the grounds for complaint. SailFinSoftware will approach the individual responsible for the material in question with a view to resolving the matter to the satisfaction of the complainant.